Privacy Policy

Last Updated: 4th November, 2025

Welcome to Underdog Academy (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

When you visit our website or submit a form, we may collect the following types of information:

Personal Information:

Name

Phone number

Email address

Dog’s name, age, and breed

Any additional details you voluntarily provide through forms or communication

Automatically Collected Information:
We may also collect non-personal information automatically, such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Schedule your free day of training and related consultations

Communicate with you about our services, programs, or promotions

Send appointment reminders, updates, or follow-up messages

Improve our website, marketing campaigns, and customer experience

Comply with legal obligations and protect our business from fraudulent activity

3. Marketing and Communications

By submitting your information through our website, you consent to receive marketing messages from Underdog Academy at the phone number provided.
You may receive promotional texts, updates, or special offers.
Message and data rates may apply. You can opt out anytime by replying STOP to any SMS message.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.
We may share information only in the following cases:

With trusted service providers who assist with marketing, communications, or data storage (under strict confidentiality agreements)

When required by law or to respond to valid legal requests

To protect our rights, customers, and property

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure.
However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights and Choices

You have the right to:

Request access to the personal data we hold about you

Request correction or deletion of your information

Withdraw consent to receive marketing messages

To exercise these rights, contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings, though some features of the site may not function properly.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted here with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Underdog Academy
Algonquin, IL
📞 224-253-6335
[email protected]